An old colleague of mine once said, regarding task assignments around the office, “Be careful what you touch — it might stick.”
So between, oh, 1991-1994, I did PC tech support for my employer. In the years following — say to about 2001, I was a manager of local office IT, so I still got involved (far more than I ever wanted, at times) with hands-on PC work: cracking cases, upgrading hardware, installing OSs and other software, dealing with networking and server stuff — nothing with a certificate or degree or classwork, just doing stuff and asking dumb questions and learning how to look information up.

After that, my career moved off into application development and support and project management, so my employers suggested that if I needed something done with my work computer — I let their IT people do it. Fine by me!
Fast Forward a quarter-century, in an era when PC technology and networking hardware are light years beyond what they were way back when … and I am still the local tech support here in our home, with my Mom, and with my Mother-in-Law. Need a software upgrade? Time to replace that old computer? Printer’s making funny noises? Mobile phone acting up? Trying to get Windows to stop doing that annoying thing? I am, apparently, your man.
Which, I guess, is fine — my brother-in-law is a critical care pulmonologist and researcher, and he still gets medical questions from the family (and very few of those have to do with the lungs). So I understand the mutuality dynamic.
Still, it’s kind of weird to me, less that I get asked, but that I still can do these things and have never made anything blow up or burst into flames or lose all its data. (Having a belt-and-suspenders approach to data security is part of it Knowing how to look up and read technical info is another.)
Case in point — a few weeks back I got a notification from NetGear that my Nighthawk cable modem / router was reaching end of support. When I looked it up, it was, wow, that old?
In the meantime, my wife was complaining about how crappy the network connectivity upstairs in her office was.
And in researching into things, I discovered that Xfinity actually had a wider pipeline to us now than our current cable modem could handle.
Which sent me into a wave of research and articles and what’s (not quite any more) state of the art for these things. And I pretty quickly determined that (a) I wanted to get a mesh WiFi system in, and so (b) I had to break out the cable modem / wireless router functionality from being in the same box.
Last weekend, I installed a new mesh system, using TP-Link Deco BE10000 equipment. I ran it as a test WiFi network for a week to make sure the coverage and throughput was good.

Today, I turned off the WiFi on the old router (which is still functioning as a cable modem) and reset the SSI and password on the TP-Link to match what we had had before (one difference being that the 2.4 and 5.8 used to have different SSIs). I then spent about an hour rebooting the home equipment that didn’t automagically connect to the new setup.
And it was all a success. Huzzah!
Next step will be getting a replacement router — one that Xfinity will recognize, and that will take advantage of our current bandwidth. That’ll be another weekend install, probably also rejiggering how it all fits in the corner cabinet where the network and A/V boxen reside. But once that’s in place, we’ll be fairly up to date with all this stuff and I can stop thinking about it for a few years.
I’m not going through all this to brag (believe me, I am still in the asking-stupid-questions of friends about a lot of this newer stuff). It’s just interesting to me that something that has seen so many technical advances (the whole “microcomputer” biz) over my professional lifetime still operates on basic principles I can recognize and use. I have no problem throwing money at problems that I don’t think I can handle, but it’s kind of gratifying that there are enough things I don’t need to hire a technician for that I don’t have to feel overwhelmed by the March of Progress.
I am sure I will (in all too few years) be the guy calling his grandson complaining about how there’s this light blinking on the black box doohickey — no, the one with the picture of a spider on the front — well, it looks like a spider to me — well, it’s been blinking red, and I think our Internet is slower, but the Netflix / WB / Xfinity guy on the phone said I’d have to pay to have someone come out, and if you have some free time this weekend, could you …? Yeah, that guy.
Until then? Well, good to know I still have it. Well, most of it.






































